Absstem Shield

Absstem shield will never let you down. Shield works global and once we hear about any urgent service requirement, our specialized Shield service engineer will immediately get in touch with you on phone and if an immediate visit is required than we visit in 16-48 hours.

What Absstem Shield is all about
Fast Response
Trust worthy
Professional Support
World-class service
Our Belief

We build the relation with Hospital to make their Patient feel secure and safe. When you buy our product, you buy a long lasting relationship with Absstem Shield. Premium service is what we provide to the Hospitals in the form of SHIELD support apart from the Innovative technology offered to the hospitals,. Our “SHIELD” which is an aftersales support house not only keeps your Medical Oxygen Generators in great condition but also guarantees superior performance throughout the life span of product.

How Shield Works

Absstem Shield is the finest service you will ever think of, providing maintenance visits from a certified Shield Service Engineer. Simply confirm us time and we will bring the maintenance parts with us to ensure your Medical oxygen generator continues running in optimal condition all the time.

“P.S. The Medical Oxygen Generator requires very minimal service and it is user friendly too.”


Once an enquiry is generated in Shield System, we will respond to your inquiries within 4 hours. If your generator is down, Shield will take the responsibility and makes sure to resolve the issue remotely and prioritize dispatch of one of our Shield Service Engineers to your location accordingly.
Maximize your equipment lifespan- Shield your medical oxygen generator.


Heart of your Hospital :

Here at Absstem Shield we know that Medical Oxygen generator is the heart of your Hospital. With this being the case it is extremely important for us to look after your ‘beating heart’ to ensure things are working smoothly all the year around with the best possible results.

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Sign up for Shield
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Select Shield Type
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Shield reach you for Preventive Maintenance
Annual Maintenance Contract (AMC)

ABSSTEM Shield will never let you down. Shield works global and once we hear about any urgent service requirement, our specialized Shield service engineer will immediately get in touch with you on phone and if an immediate visit is required than we visit in 16-48 hours.

Absstem Shield Complete

Visiting/Spares: Shield will share the yearly mutually agreed plan of preventative maintenance with Inventory protocol

Range of payment options: Flexible payment option available

Genuine: Shield parts from our ISO 9001 approved factory

OTR One time resolution: We fix it 95% time in one go!

History record: Full auditable service history

24*7: Around the clock support from Shield technical helpdesk

Trainings: Helps to increase lifecycle and productivity

Absstem Shield Premium

Visiting/Spares: FREE Travel, FREE Engineer and FREE spare parts

Range of payment options: You decide the payment option

Genuine: Shield parts from our ISO 9001 approved factory

OTR One time resolution: We fix it or we pay you back

History record: Full auditable service history

24*7: Around the clock support from Shield technical helpdesk

Fully managed schedule: You decide the date and time for Shield Service Engineer

You’re the Boss: Prioritized customer status for all repair calls

Guaranteed back-up: Rapid on-site response with money back guarantee* (breakdown cover)

Trainings: Quarterly trainings (online*) to help increase product lifecycle and productivity

Get in touch with ABSSTEM Shield on info@absstem.com to hear
about the finest service you could ever imagine

AMC & Service Parts

The small filters can be purchased in advance and can be changed by the operator itself as it is a very simple operation.
Service Videos, Pictures and Video calling facility will also make the job much easier and saves costs and time for the hospital. Longevity:

Servicing the medical oxygen generator in your hospital should not be seen as just an option, it should be treated as a necessity for its longevity.

I Want Shield

Enter details to for Shield Annual Maintenance Contract (select Shield Complete / Shield Premium).

Shield will contact you when medical oxygen generator requires maintenance and organize things to carry out the service.

Shield service engineer will carry the Shield service kit during his visit. Shield service engineer will arrive on the agreed date/time to carry out maintenance activity

Professional Technical Support
Our Shield technical support team will be on hand to assist you with any issues you may have and can arrange an on-site visit by a dedicated
Shield Service Engineer if required.

Flexible Payment Terms
You can pay for your “SHIELD” service plan biannually, quarterly or monthly and with a range of payment options. You can be rest assured that Shield can offer you a customized solution per your needs wherever you are.

Installation & Comissioning

Absstem Shield engineer will complete the Installation & Commissioning part in 2 simple ways:

1 Shield team and Hospital agrees upon installation & commissioning date/time

2 Shield engineer visits & performs the activity*


Please speak to our sales representative or email us if you would like one of our specialist to assist with your generator installation.

After sales support
We are ABSSTEM SHIELD and we believe in providing high class service and are always willing to support you for installation or any other service requirements.

Supervision
The Shield Service Engineers are certified engineers and would help in providing their assistance for moving around heavy machinery or tools during the Installation & Commissioning activity being held at Hospital site. Extra labor manpower is a need to make the process smoother, easier and faster to complete the project.

IQ/OQ

Absstem Shield is a company of professionals and we maintain the records at an International level. The global innovative approach requires efforts plus auditable records. We have no doubts on this and hence the Medical Oxygen generator which you will receive will come along with standard ISO protocol documentations.

Our Shield engineers also make a report of the Medical Oxygen Generator behavior and the day AMC was accomplished. Our product catalogue gives you an idea of the product and the model ranges for future expansion of your hospital beds. We look forward to do business with you.

Absstem understands the global increase in demand of the validation and regulatory compliance. As Medical Oxygen generator is the heartbeat of the hospital hence our Shield customer service and Shield support does everything what requires and hence we have a complete Installation and Operational Qualification certification, for hospitals who requires additional certified assurance.

The IQ/OQ certification is custom-made providing you a profitable and well-organized solution to complete and sustain compliance. We also provide full certification to document the process, ensuring perfect compliance evidence.

Absstem Shield is a company of professionals and we maintain the records at an International level. The global innovative approach requires efforts plus auditable records. We have no doubts on this and hence the Medical Oxygen generator which you will receive will come along with standard ISO protocol documentations.

Our Shield engineers also make a report of the Medical Oxygen Generator behavior and the day AMC was accomplished. Our product catalogue gives you an idea of the product and the model ranges for future expansion of your hospital beds. We look forward to do business with you.

Absstem understands the global increase in demand of the validation and regulatory compliance. As Medical Oxygen generator is the heartbeat of the hospital hence our Shield customer service and Shield support does everything what requires and hence we have a complete Installation and Operational Qualification certification, for hospitals who requires additional certified assurance.

The IQ/OQ certification is custom-made providing you a profitable and well-organized solution to complete and sustain compliance. We also provide full certification to document the process, ensuring perfect compliance evidence.

Absstem Shield is a company of professionals and we maintain the records at an International level. The global innovative approach requires efforts plus auditable records. We have no doubts on this and hence the Medical Oxygen generator which you will receive will come along with standard ISO protocol documentations.

Our Shield engineers also make a report of the Medical Oxygen Generator behavior and the day AMC was accomplished. Our product catalogue gives you an idea of the product and the model ranges for future expansion of your hospital beds. We look forward to do business with you.

Absstem understands the global increase in demand of the validation and regulatory compliance. As Medical Oxygen generator is the heartbeat of the hospital hence our Shield customer service and Shield support does everything what requires and hence we have a complete Installation and Operational Qualification certification, for hospitals who requires additional certified assurance.

The IQ/OQ certification is custom-made providing you a profitable and well-organized solution to complete and sustain compliance. We also provide full certification to document the process, ensuring perfect compliance evidence.

To find out more about IQ/OQ contact info@absstem.com

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